Thirsties Cloth Diaper Information

• Warranty, Return, and Exchange

• Wash & Care for Thirsties Cloth Diapers

• FAQs of Thirsties Cloth Diapers

• Thirsties Cloth Diaper Size Chart

Warranty, Return, and Exchange

Please send an email to support@thirstiesbaby.com and include all the following information in your email. Thirsties is not able to process your request unless they have all the information below:

• EMAIL SUBJECT LINE:  Thirsties RMA
• Provide your name & complete shipping address
• Email Address
• Phone
• Defective Product: (product name, size, color, & LOT number). PLEASE NOTE: If a replacement item is deemed necessary, Thirsties will send the same color and size of the defective diaper. They will not SIZE-UP.No exceptions!
• Problem you are having
• Detergent used
• Date of original purchase
• Place of original purchase

Once you email Thirsties with complete info above, this Return Merchandise Authorization info will be reviewed and a customer service rep will be in touch with shortly.  Defects covered under the warranty will be either repaired or replaced at no cost to you. If Thirsties decides a repair or replacement is what is needed in your case, they will email you a prepaid return label in which to mail your defect to them.

Wash & Care for Thirsties Cloth Diapers

Before wearing...

Pre-wash...

Wash...

Dry...

Stripping...

FAQs of Thirsties Cloth Diapers

Use & Care

• How many diapers do I need?
• How do I wash my diapers?  What type of detergents are safe to use?  How do I 'strip' my diapers?
• Why is it against your recommendations to use OxyClean at every wash?
• Can I tuck my prefold diaper under the flap of Thirsties Diaper Covers?

Trouble Shooting

• My diapers are leaking.  Please help?
• I washed my diapers, but they still smell.  Help!
• I have received a defective diaper...what do I do now?
• I have a stubborn stain on my diaper.  What is a safe way to lift it out?
• I really don't think my diapers are leaking.  Rather I think the waterproof barrier is defective and liquid is coming straight through.  What should I do?
• I have been using the same Thirsties diapers for months without any problems.  In the past week, we seem to be leaking more often.  Why is this?

Product Information

• What type of dyes are used in the "Fab" product line?
• Are Thirsties products PVC (vinyl), phthalates, lead, and latex free?
• Do you have any plans for making your diapers and covers with snap closures?

• 12 Thirsties Fab Fitteds
• 3 Thirsties Diaper Covers
• 5 Thirsties Pocket AIOs
• 30 Thirsties Fab Wipes
• 2 packs Thirsties Fab Doublers
• 1 pack Thirsties Hemp Doublers (for nighttime)

• The fit may be too big. It is tempting to purchase diapers a bit larger than what you need in order to get longer use out of them. But our diapers are very generously cut and if you size-up, they will not fit properly and will end up leaking. Solution: Use smaller size
• Using the wrong detergent can lead to build-up and will make your diapers repel.  Click Here for a list of safe detergents: http://www.diaperjungle.com/detergent-chart.html  Read our Care and Use info for complete washing instructions. Solution: Strip your diapers by replacing your detergent with 1-2 Tbs Dawn dish soap.
• Fabric softeners and diaper rash ointment can coat the fibers of your diapers and make them leak. Solution: Strip your diapers by replacing your detergent with 1-2 Tbs Dawn dish soap.
• The diapers may be worn for too long between changes. Solution: Cloth diaper changes need to be more frequent than disposables and on average will need repacement every 2 hours. If you need to go longer than that, you will need to add a good cotton or hemp doubler or insert.
• The diaper does not meet the absorbency needs of your baby. Solution: In this case, consider adding a cotton or hemp doubler or insert to every change. Cotton and Hemp are both stable absorbers that pair very nicely with the fast absorbing power of our microfiber terry soakers.
• The waterproof lamination on your diaper or cover needs to be resealed. Solution: An occasional full-cycle tumble in the dryer on high is actually beneficial to the waterproofing layer.
• And finally, if you have a baby boy, be sure to point his privates downward when changing his diaper. If he is aiming to the side or up, he will leak out of the diaper or cover.

• Put diapers thru a prewash cycle with 1/4 the recommended amount of detergent.  If you do not have a pre-wash cycle on your washer, then consider running your diapers through an initial short cycle followed by a heavy cycle.
• Collect soiled or wet diapers in a lined DRY plastic pail.  Wet pails hold odor.
• You can optionally add a sprinkle of baking soda to your diapers and pail to help neutralize odors.  Once mixed with water in your washer, the baking soda will help to lift stains.
• For optimum cleanliness, limit the size of your load to no more than 24 diapers.  As a general rule, the fewer diapers per load, the cleaner they will be.
• Then, use HOT wash on a heavy cycle.   Use a mild detergent with no phosphates, and minimal additives. Add only 1/2 the recommended amount of detergent for top-loaders and 1/3 the recommended dose for high efficiency and front-loaders.Avoid all soaps and all "Free & Clear" and/or popular baby detergents. These detergents will leave a residue on your diapers that will affect the absorbency and may cause 'stinky' diapers and/or diaper rash.  To learn more about safe detergents for your cloth diapers please visit The Diaper Jungle's Diaper Detergent Chart.  Please take a moment and find one that will work for you.I like to add 1 Tbs lime juice to the final rinse.  This neutralizes the diapers and also kills bacteria.  Be sure to use pure lime juice that is in the same shelf as lemon juice in the grocery store...not frozen lime juice concentrate that has sugar in it.  Do not rinse with vinegar!
• Whenever possible, dry your diapers outside in the sunlight.  Hang drying helps to preserve our enviroment and also preserves the textiles of your diapers and is great at getting rid of stains and odors.  Hang drying will leave your cotton diapers somewhat stiff. So to soften sun-dried dipes, you may choose to use the dryer for the last 15 minutes.
• Even if you follow all the rules above, you still might end up with occasional stinky diapers and less absorbent diapers due to pre-wash, detergent, diaper rash ointment, and/or mineral residue. Simply replace your regular detergent with 1/4 cup Calgon water softener (found at your local grocers) or 1-2 Tbs Dawn dishsoap. This process is often referred to as diaper stripping. Use Calgon or Dawn as often as needed, but not at every wash.
  
• Finally, if your diapers are in need of a thorough deep cleaning, you can use a bit of Oxyclean Baby in place of your regular detergent. Do this only when needed.
  

• Do a prewash with COLD water.  HOT water tends to set staining.  Prewash in COLD and then do a full cycle in HOT.
• Always hang to dry in the sun.  A stain may still be visible after once wash and dry in the sun, but over time, it will continue to fade.
• A spritzing of lemon juice on the stain and then sunning will also help.
• You can try commercial stain lifters, but you will need to wash with 1 Tbs of Dawn after to strip away the residue left behind.
• Also, hydrogen peroxide may help...but do a small test spot first to be sure that it doesn't yellow the fabric.
• Never use a wet pail.  Soaking for too long soaks the stains and stink right in.

Thirsties Cloth Diaper Size Chart

Thirsties Duo Wrap - Diaper Covers　

Thirsties Duo Cloth Diapers