FuzziBunz Cloth Diaper Information
WARRANTYS, RETURNS AND EXCHANGES
Q. What is the warranty on
your diapers?
A. FuzziBunz insists on handling defect returns directly with the customer for
the speediest resolution to the problem.
The warranty is as follows:
- Snap Defects – 18 months
- Elastic
Defects – 60 days
- Sewing/Workmanship Defects – 60 days
Diaper will not be
replaced with new product or refunded due to repelling (or any kind of residue
build-up), shot elastic, staining, leaking or size discrepancies. If you
experience any defects covered by the manufacturer’s warranty, please fill out
the FuzziBunz™ Return Merchandise Authorization (RMA) form located at:
www.fuzzibunz.com/rma. All warranty requests must have a proof of purchase
receipt. NO EXCEPTIONS. If you have a question or issue that does not fall
within this warranty information or you have misplaced your proof of purchase,
please email karen@fuzzibunz.com or call 1-866-DRY-BABY. Email requests are
preferable. FuzziBunz customer care staff will evaluate your request and will
contact you with a response.
Q. What is the procedure for getting my FuzziBunz? repaired or replaced if
they are under warranty?
A. If you experience any defects covered by the manufacturer’s warranty, please
fill out the FuzziBunz? Return Merchandise Authorization> (RMA) form located at:
http://www.fuzzibunz.com/rma. All warranty requests must have a proof of
purchase receipt. NO EXCEPTIONS. After submitting the RMA form, you will receive
an automated email confirming receipt and instructing to have your diapers
replaced or a customer service rep will contact you.
Q: My diapers are malfunctioning and they are out of the warranty period OR
I do not have a proof of purchase. What do I do?
A: If your diapers are out of the warranty period and have experienced a defect,
we may replace – at our discretion – the product with new second quality diapers
(these are diapers with minor manufacturing flaws). We will replace with the
same size – but the color may vary. We try to sub the closest color to the
original color as possible. Please visit Customer Service at www.fuzzibunz.com
to have your issue addressed with your non-warranty concern or issue.
Q. I was given FuzziBunz as a gift, they don't fit my baby; will you exchange
them?
A. Exchanges are only done through FuzziBunz retailers. Please contact the
person from whom you received the gift and ask them to let you know what
retailer they purchased them from and then contact that specific retailer for an
exchange
WASH AND CARE INSTRUCTIONS
Q. Do I need to pre-wash my
FuzziBunz?
A. When you first get your FuzziBunz?, try them on your baby for fit BEFORE
washing. If they fit, yes, you should wash the diapers before wearing.
Q: How do I wash my FuzziBunz?
A: Here are some simple instructions to caring and washing your diapers:
FuzziBunz? are single use diapers. Wash both the FuzziBunz? and insert after
each use. When wet, separate insert and FuzziBunz? and store in a dry diaper
pail. Do not soak. If soiled, simply knock solids into toilet. Small solids
stuck to the fleece will dissolve in the wash. Use a mini-shower toilet
attachment to rinse off soiled diapers over the toilet (optional). First, run a
cold rinse or soak cycle with no detergent. Second, run a hot cycle with
detergent (see Recommended Brands). Do not use bleach. Third, if your hot wash
is not automatically followed by a cold rinse, run a cold rinse cycle. This step
only necessary with a particularly dirty load. Tumble dry the diapers in dryer
on low or hang to dry. Do not use fabric softener or pure soap*. Never dry on
high heat.
Q.
Should I use hot water to wash FuzziBunz? and how hot?
A. Yes, it is okay to use hot water to wash your FuzziBunz?, 60 degrees C.
However, keep in mind that you should dry your diapers on a low setting in your
dryer.
Q. I have a front
loader or High Efficiency washer. What detergent should I use?
A. Any washing detergent recommended by FuzziBunz? should be adequate; however
using 1/4 of the recommended amount is required for a front loader. If there are
too many suds, reduce your amount of liquid, if the diapers are not getting
clean enough, increase your liquid.
Q: Can I use diaper rash
ointments and creams on my baby if s/he is wearing a FuzziBunz?
A. Diaper rash ointments cause diapers to repel and not function properly. If
you mistakenly get diaper rash ointment on your diaper, wash your diapers
normally and then apply some dishwashing liquid, like Dawn, to the affected
area. Scrub the affected area with a toothbrush or other bristle brush. While
this is a suggested method, it may not always work. Diapers affected by diaper
rash ointments are not covered by our warranty. Do not use the ointment, use a
zinc powder instead or use a rice paper liner between the ointment and the
FuzziBunz fleece.
Q. Will my colors
run if I wash them on hot?
A. It is always a good idea to wash your FuzziBunz? on cold first if you are
concerned about the colors running, but we have never experienced any problems
in the past with colors running.
Q. Can I
use vinegar in the wash?
A. Vinegar was originally used in cloth diapers to "soften" them up and possibly
as a disinfectant many years ago. However FuzziBunz? do not need any further
softening and with detergents that are effective and hot water no additional
disinfecting is needed. This could also cause a stink problem if any vinegar is
left on the diapers.
Q. Can I use Baking Soda?
A. If you wish to add some baking soda to the wash it will not hurt anything. It
will not likely enhance your washing if you are using good detergent. I would
not use it as a cleaning agent alone. You can use it in a pail or in the rinse
cycle if you wish to give some added "odor prevention"
Q. What detergents do you
recommend?
A. There are several routs you can go here. For mainstream store bought
detergents stay away from dyes or perfumes - especially scents. This may
interact with urine and cause a foul odor. Tide Free and Arm and Hammer Free are
two that we recommend. Arm and Hammer would be my first choice since it does
have the odor controling power of Baking Soda. To be more environmental - and
best ensure that you have a "residue free" diaper more "natural" brands of
detergent are recommended. These are 7th Generation and Ecover. Both can be
bought at any health food or Natural Grocer. For more specific "diaper
recommended" detergents that can be bought through diaper retailers we recommend
the number one brand that we put our name on Vaska for FuzziBunz? but Allen's
Naturally and Charlies Soap all work very well at preventing build up and
keeping your diapers smelling clean.
Q. How much detergent should I
use?
A. The manufacturers of detergent always recommend the HIGHEST amount to get
clothing clean. Its called "marketing." FuzziBunz? are easy to clean due to its
fabric - and are mostly done in small loads. Not much detergent is needed. A
good rule of thumb is if the bottle recommends you use 1/4 cup - then use 1/4 of
that amount. If you find your laundry to be very bubbly and sudsy, this is not
good. Cut the detergent down again. Front loaders will require even less
detergent. So rule of thumb - start with 1/4 of the recommendation on the bottle
of your choice, and move up from there if they are not getting clean enough.
Q. Can I use Bleach?
A. You can use bleach on the INSERTS ONLY! This will not hurt the inserts but we
discourage over using bleach. It is bad for fibers and bad for the environment.
But if you run into a smelly insert problem you can either sun them, or bleach
them with about a cap ful of bleach. It does not take much.
TROUBLESHOOTING
Q. How do I get out
stains from my FuzziBunz?
A. Stains can be caused by different foods, illnesses and medications. The good
news is that stains do not affect the utility of your FuzziBunz?. To remove
stains (if desired), we suggest laying them out in the sun for several hours at
a time (several times for tough stains). Stains are not covered by our warranty.
You can also add oxiclean to the wash on a regular basis. You can bleach stains
out of your inserts - but FuzziBunz? we recommend Oxiclean or Sun only.
Q.
My FuzziBunz are leaking even though the insert is hardly wet. What do I do?
A. Leaking is often a result of repelling diapers. Repelling occurs when there
is residue build up from soaps, detergents, ointments, or hard water that can
build up on the fleece. We recommend you do the following to resolve any
repelling issues:
- First, run a cold rinse or soak cycle
with no detergent.
- Second, run a hot cycle with 1/2
detergent. Do not use bleach.
- Third, run another cold rinse cycle.
- Tumble dry the diapers in dryer on low or
hang to dry. Do not use fabric softener or pure soap. Never dry on high
heat.
If you are still having problems, use a capful of a water softener,
such as Calgon. Continue washing on hot and rinsing on cold until all the suds
run clear. Hang dry. We strongly encourage using Vaska Detergent by FuzziBunz to
wash all of your diapers in as there is no residue, and will only leave behind
clean. Contact Customer Service or use the troubleshooting form for help from a
trained customer service representative. Unfortunately, we cannot replace or
repair leaking diapers.
Q. The
inside of my diaper is sticky, how do I fix this?
A. This is perfectly normal, it is laminated with a polyurethane lining to
prevent leaks. Some people see this as being "sticky."
Q. My diapers smell of
ammonia when baby wets, why?
A. Ammonia smell is caused by detergent residue and the combination of urine.
Run your diapers through the wash again and be sure to use the manufacturer’s
recommended detergents. Use Vaska detergent to eliminate any build up problems.
Amonia smell can also be caused by diet of the child and the acidity of the
urine. Wash as quickly as possible if you find this is chronic. But keeping your
diapers as residue free is key.
Q: What does “stripping” the
diapers mean and should I be doing it?
A: We have (as have others) had many theories on what is called "stripping”
diapers. We simply call it plain ole upkeep and something that should be done
every now and then as a preventative measure in
taking care of your diapers and prolonging their life. Although our diapers
typically don’t have these problems, on occasion we do receive questions
involving persistent stink. repelling fleece (or residue
buildup on the fleece), fleece that stays wet or leaking diapers.
- Get a good detergent like Vaska for
FuzziBunz – a residue free environmentally friendly detergent.
- Run all of your diapers through a hot
wash with Vaska for FuzziBunz TWICE!
- Run all of your diapers through a hot wash with NO detergent.
- Run a cold rinse. If you have hard water
you may want to add a water softener such as Calgon Water Softener to soften
your water and help release any left over detergent.
- If you still see bubbles in your rinse
run another cold rinse.
- You can either sun your diapers or tumble
on low. We recommend the Sun!
A good way to tell if
your repelling problem is fixed is to take a nasal aspirator and put an insert
into the pocket. Fill the nasal aspirator with water and put it close to the
fleece and "pee" on the diaper with the aspirator. If the water goes through,
your repelling problem should be fixed. There are more severe methods of fixing
repelling diapers. Please contact our Customer Service and they will explain
them to you.
DIAPER RASHES AND YEAST
Q.
My baby has diaper rash. What do you recommend since I can’t use a diaper rash
ointment with my FuzziBunz??
A. While babies using FuzziBunz? get far less diaper rashes, they can occur on
occasion. Do not use any diaper rash ointment while using FuzziBunz?. We
recommend changing the diaper often and allowing the baby to air dry as much as
possible. You can also use a combination of a zinc oxide / cornstarch powder on
baby's bottom to aid in healing. If you need a “paste” mix the powder with a
little bit of water and rub onto the rash to give it more staying power.
DAY-TO-DAY USAGE
Q.
What size do I need?
A. Please visit the FuzziBunz size chart at http://fuzzibunz.com/sizechart.html.
Q: How should I
store my diapers between washings?
A: Store used diapers in an open air pail or hanging diaper pail to let air
circulate. A closed pail may cause mold if you let the diapers sit too long
between washings. FuzziBunz? has a "In and Out Mess
Free" diaper bag that we strongly encourage as it washes easily with the diapers
and requires nearly NO touching of the dirty diapers.
Q. Do I have to
use a plastic cover over my FuzziBunz?
A. No plastic cover is needed with FuzziBunz?.
Q. My baby’s
diaper leaks upon waking at nap or nighttime.
A. Some babies wet more than others. If you are experiencing persistent leaking,
we recommend adding more inserts to the pocket during nap and night time.
Q. How often do I
need to change my baby?
A. Every parent knows their baby best. If you have a heavy wetter, we suggest
changing more often – every 2-3 hours. If you have a light wetter – you can
change your baby every 3-4 hours.
Q. How many diapers to
I need to order?
A. We suggest that you order 12 diapers to use FuzziBunz full time. You’ll
probably do a load of laundry every night or every other night, depending on how
many diaper changes you average per day. Many parents add to and even double
their collection as they go along.
Q. How much laundry will I
do?
A. Depending on how many FuzziBunz? you have, it’s likely you’ll be doing
laundry every 2-3 days.
Q. Is it true the diapers become more absorbent the more they are washed?
A. Yes and no. We have found that the inserts can hold more moisture after they
have been washed several times. However, multiple washings after that may not
additionally affect the diapers.
SIZE CHART
FuzziBunz Perfect
Size Diaper
Measuring Your Baby:
To measure your baby's thighs Measure
where the elastic of a diaper would normally be - around the meatiest part of
the baby's thigh. To measure your baby's rise Measure
from mid-back at the waistline to slightly below his belly where his/her diaper
normally would come up to.
*Please note: These
measurements take into consideration only one insert in the FuzziBunz at a time.
Always try your new FuzziBunz on your baby with an
insert for size before washing / using. If the
cloth diaper size chart is still baffling you... Here is some additional
information for you to use in trying to choose the best size for your baby:
- XS FuzziBunz are for either preemie or
very small babies - they will fit newborns very well, however, not for a
very long time.
- Small FuzziBunz will fit babies that are
newborn (although they may be a tad big at first) through about 6 or 8
months of age when they are ready for the mediums.
- Medium FuzziBunz will fit babies with
either small or large thighs. Medium is our most popular size because babies
stay in this size the longest! They will fit babies from about 4 months old
(depending on their growth rate and size build) up to potty training stages.
- Large FuzziBunz will generally not start
fitting your baby until at the very least, 12 months old or are in the
weight range or very tall.
- Petite, Toddler and XL are specialty
sizes. Mediums have been found from our size testing to fit better and for
longer periods than the Petite size diaper for skinny toddlers. XL can be
used for older
potty training children or other circumstances where larger diaper
needed.
|
Size
|
Weight
|
Age
|
Thigh
|
Rise
|
|
X-Small
|
4 - 12 lbs
|
Pre - 4 mos
|
4" - 6" |
12" |
|
Small |
7 - 18 lbs
|
0-8 mos
|
5" - 10" |
13" |
|
Medium |
15 - 30 lbs
|
6-36 mos
|
9" - 13" |
15" |
|
Large |
25 - 45+ lbs |
12+ mos
|
12" - 16" |
16" |
|
Petite |
25 - 30 lbs |
12+ mos
|
9" - 12" |
16" |
|
X-Large
|
45+ lbs |
2+ yrs |
15" - 18" |
18" |
FuzziBunz One Size Diaper
The FuzziBunz® ONE SIZE diaper is adjustable through adjustable
elastic, NOT snap downs on the front of the diaper like most
one size diapers on the market today. Similar to adjustable waistbands for
children and maternity wear, the waist and legs have been made customizable
through a button / elastic adjustment system. So instead of 3 length settings,
you can set to 8+ very customizable sizes. Instead of NO waist settings, you
have up to 4+. So you have a SUPER adjustable diaper without an excess of snaps.
It may take a bit of "adjusting" to get to the right size, but when you find the
right fit, you set it and forget it.
|
Size
|
Weight
|
Waist
|
Leg
|
|
X-Small
|
Newborn -10 lbs
|
4 |
6 |
|
Small |
7 - 18 lbs
|
3 |
4 |
|
Medium |
15 - 30 lbs
|
3 |
3 |
|
Large |
30+ lbs |
2 |
2 |
|
